Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Service Desk Fabrick
  1. Service Desk Fabrick
  2. PSD2 Gateway for TPP

PSD2 Gateway for TPP

  • Incident Ticket

  • Onboarding Support Ticket

    Need help onboarding Fabrick platform solutions? Ask us.

  • Technical Support Ticket

    Need help for a technical issue? Ask us.

Powered by Jira Service Management
{"xsrfToken":"841b91452e17f5a3025c3ac2ef089b1ec3e9e3e7_lout","branding":{"id":"8","key":"ppg","name":"PSD2 Gateway for TPP","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2a22f35b-e066-4bdd-871f-47b1fff5e283/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwYzM5OS00MzY2LTQ5MDQtYjIxYy0yOGRjNWMyNWQwMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJhMjJmMzViLWUwNjYtNGJkZC04NzFmLTQ3YjFmZmY1ZTI4MyI6WyJyZWFkIl19LCJleHAiOjE3NjU0NTUxNjUsIm5iZiI6MTc2NTQ1NDU2NX0.ZuNXxUWBmWGRZVBvqzXE3WTs7EGGd_HRmLpxaJQWzlo&client=1ea0c399-4366-4904-b21c-28dc5c25d01d&mode=fit","logoId":"2a22f35b-e066-4bdd-871f-47b1fff5e283","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Service Desk Fabrick","sharedPortalName":"Service Desk Fabrick","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"en-US":{"helpCenterTitle":"Welcome to the Service Desk Fabrick","sharedPortalName":"Service Desk Fabrick","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#112bfc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2d9f9dbd-e4fd-498b-93e0-01d8ff08e449/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwYzM5OS00MzY2LTQ5MDQtYjIxYy0yOGRjNWMyNWQwMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJkOWY5ZGJkLWU0ZmQtNDk4Yi05M2UwLTAxZDhmZjA4ZTQ0OSI6WyJyZWFkIl19LCJleHAiOjE3NjU0NTUxNjUsIm5iZiI6MTc2NTQ1NDU2NX0.V4nRiegU178hZeTnDDWBiVubXVCcVImEBSf3_Lftd-s&client=1ea0c399-4366-4904-b21c-28dc5c25d01d&height=300&mode=fit","bannerMediaApiFileId":"2d9f9dbd-e4fd-498b-93e0-01d8ff08e449","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"8","key":"ppg","projectId":10007,"serviceDeskId":8,"name":"PSD2 Gateway for TPP","description":"","portalBaseUrl":"/servicedesk/customer/portal/8","reqTypes":[{"id":"339","name":"Incident Ticket","descriptionHtml":"","callToAction":"Incident Ticket","introHtml":"","icon":10476,"iconUrl":"https://fabrick-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[38],"key":""},{"id":"134","name":"Onboarding Support Ticket","descriptionHtml":"","callToAction":"Onboarding Support Ticket","introHtml":"<p>Need help onboarding Fabrick platform solutions? Ask us.</p>","icon":10469,"iconUrl":"https://fabrick-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[38],"key":""},{"id":"369","name":"Technical Support Ticket","descriptionHtml":"","callToAction":"Technical Support Ticket","introHtml":"<p>Need help for a technical issue? Ask us.</p>","icon":10472,"iconUrl":"https://fabrick-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[38],"key":""},{"id":"133","name":"Technical Support Ticket","descriptionHtml":"","callToAction":"Technical Support Ticket","introHtml":"<p>Need help for a technical issue? Ask us.</p>","icon":10472,"iconUrl":"https://fabrick-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""}],"reqGroups":[{"id":38,"name":"Fabrick types"}],"orderMapping":{"38":[339,134,369]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PPG","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwYzM5OS00MzY2LTQ5MDQtYjIxYy0yOGRjNWMyNWQwMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU0NTU3NjUsIm5iZiI6MTc2NTQ1NDU2NSwiYW5vbklkIjoiYW5vbi11c2VyIn0.fYIkNb2ucRPzddxGMM_RmPyi4gIeNctlIjwDYjcLB3Q","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"1ea0c399-4366-4904-b21c-28dc5c25d01d","tokenDurationInMins":20}},"sharedPortal":{"name":"Service Desk Fabrick","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fabrick-platform","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"841b91452e17f5a3025c3ac2ef089b1ec3e9e3e7_lout","baseUrl":"https://fabrick-platform.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://fabrick-platform.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1ea0c399-4366-4904-b21c-28dc5c25d01d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"580d5364980e4c629e07c42e44715d34","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://fabrick-platform.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}