Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Service Desk Fabrick
  1. Service Desk Fabrick
  2. Clientela Finale (PSU) - Fabrick Pass

Service Request

Si consiglia di contattare preventivamente la Società attraverso la quale viene richiesto il servizio Fabrick

Required fields are marked with an asterisk*
e.g. 19/Jan/26
e.g. 09:22 PM
Drag and drop files, paste screenshots, or browse

Schermata con l’evidenza dell’errore riscontrato (possibilmente contenente la barra dell’indirizzo)

Powered by Jira Service Management
{"xsrfToken":"e8063340df215d0e092fedc4d52ddb026c287201_lout","branding":{"id":"53","key":"psu","name":"Clientela Finale (PSU) - Fabrick Pass","portalBaseUrl":"/servicedesk/customer/portal/53"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2a22f35b-e066-4bdd-871f-47b1fff5e283/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwYzM5OS00MzY2LTQ5MDQtYjIxYy0yOGRjNWMyNWQwMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJhMjJmMzViLWUwNjYtNGJkZC04NzFmLTQ3YjFmZmY1ZTI4MyI6WyJyZWFkIl19LCJleHAiOjE3Njg4NTgzNTQsIm5iZiI6MTc2ODg1Nzc1NH0.OmNF4-HJc6LFekyAxTqOyuiLL73ZMoJqh6cE5ZdsqR8&client=1ea0c399-4366-4904-b21c-28dc5c25d01d&mode=fit","logoId":"2a22f35b-e066-4bdd-871f-47b1fff5e283","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Service Desk Fabrick","sharedPortalName":"Service Desk Fabrick","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"en-US":{"helpCenterTitle":"Welcome to the Service Desk Fabrick","sharedPortalName":"Service Desk Fabrick","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#112bfc","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2d9f9dbd-e4fd-498b-93e0-01d8ff08e449/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwYzM5OS00MzY2LTQ5MDQtYjIxYy0yOGRjNWMyNWQwMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJkOWY5ZGJkLWU0ZmQtNDk4Yi05M2UwLTAxZDhmZjA4ZTQ0OSI6WyJyZWFkIl19LCJleHAiOjE3Njg4NTgzNTQsIm5iZiI6MTc2ODg1Nzc1NH0.HhFzisz_Tov-N3MZO82IK4ve3rh8lpa3Nl1_ctyKA64&client=1ea0c399-4366-4904-b21c-28dc5c25d01d&height=300&mode=fit","bannerMediaApiFileId":"2d9f9dbd-e4fd-498b-93e0-01d8ff08e449","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"53","key":"psu","projectId":10053,"serviceDeskId":53,"name":"Clientela Finale (PSU) - Fabrick Pass","description":"","portalBaseUrl":"/servicedesk/customer/portal/53","reqTypes":[{"id":"454","name":"Service Request","descriptionHtml":"<p>Si consiglia di contattare preventivamente la Società attraverso la quale viene richiesto il servizio Fabrick</p>","callToAction":"Service Request","introHtml":"","icon":10511,"iconUrl":"https://fabrick-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[95],"key":""}],"reqGroups":[{"id":95,"name":"General"}],"orderMapping":{"95":[454]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":53,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PSU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwYzM5OS00MzY2LTQ5MDQtYjIxYy0yOGRjNWMyNWQwMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg4NTg5NTQsIm5iZiI6MTc2ODg1Nzc1NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.j5OzkVz5UHlm1boVPthMBIgXORJn3Lq1Kl6NruOlFyU","targetCollection":"upload-project-10053","endpointUrl":"https://api.media.atlassian.com","clientId":"1ea0c399-4366-4904-b21c-28dc5c25d01d","tokenDurationInMins":20}},"reqCreate":{"id":454,"projectId":10053,"issueType":{"id":"10002","name":"Service Request"},"form":{"name":"Service Request","descriptionHtml":"<p>Si consiglia di contattare preventivamente la Societ&agrave; attraverso la quale viene richiesto il servizio Fabrick</p>","callToAction":"Service Request","intro":"","instructions":"<p>Si consiglia di contattare preventivamente la Societ&agrave; attraverso la quale viene richiesto il servizio Fabrick</p>","icon":10511,"iconUrl":"https://fabrick-platform.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10257","fieldConfigId":"10410","label":"Tipo richiesta PSU","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"11201","label":"Disposizione ordine di pagamento (PIS)","selected":false,"children":[]},{"value":"11202","label":"Informazione sui Conti (AIS)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10101","fieldConfigId":"10218","label":"Data e ora in cui si è rilevato errore","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10049","fieldConfigId":"10155","label":"Cognome e Nome / Ragione Sociale","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10206","fieldConfigId":"10344","label":"Indirizzo e-mail utilizzato per l’accesso","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10082","fieldConfigId":"10193","label":"Società che fornisce servizio","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10239","fieldConfigId":"10383","label":"Banca che si intende collegare o dalla quale si intende disporre l’operazione di pagamento","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10258","fieldConfigId":"10411","label":"Codice operazione Fabrick / Codice operazione ASPSP ","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Schermata con l’evidenza dell’errore riscontrato (possibilmente contenente la barra dell’indirizzo)","descriptionHtml":"<p>Schermata con l’evidenza dell’errore riscontrato (possibilmente contenente la barra dell’indirizzo)</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/53/create/454","requestValidateBaseUrl":"/servicedesk/customer/portal/53/validate/454","calendarParams":{"firstDay":0,"date":"2026-01-19T22:22:34+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZWEwYzM5OS00MzY2LTQ5MDQtYjIxYy0yOGRjNWMyNWQwMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Njg4NTg5NTQsIm5iZiI6MTc2ODg1Nzc1NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.j5OzkVz5UHlm1boVPthMBIgXORJn3Lq1Kl6NruOlFyU","targetCollection":"upload-project-10053","endpointUrl":"https://api.media.atlassian.com","clientId":"1ea0c399-4366-4904-b21c-28dc5c25d01d","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=fabrick-platform","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e8063340df215d0e092fedc4d52ddb026c287201_lout","baseUrl":"https://fabrick-platform.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://fabrick-platform.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1ea0c399-4366-4904-b21c-28dc5c25d01d","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"56347b9723b24dc083425f5334099f5a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://fabrick-platform.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}